Privacy Notice

2. PRIVACY

 
2.1. Orders - Delivery
 

2.1.a. Order Placement
An order is placed by clicking "Confirm Order" on the "Order Confirmation" web page.
By this action, the shop gets notified about the new order placement and its detailed information (order number, products, quantity, price, Customer information, shipping info). The Customer will receive an e-mail message confirming that the order has been registered (order confirmation).

 
2.1.b. Order Cost
The total cost includes VAT to the net price (the price for every product is shown at the e-shop), plus the applicable shipping cost. The Customer is charged for the total cost of his/her order. For the EU transactions the company does not charge VAT to its Customers. Customer is charged with the cost of SHIPMENT, while the shipments for Customers outside the EU are charged with the shipment cost, customs clearance expenses and duties.


2.1.c. Order Delivery
The owner of the e-shop is exclusively responsible for the on time and correct delivery of the Customer's order. The owner of the e-shop is obligated to send a PRO FORMA INVOICE to the Customer and he/she to pay and then receive the order.


2.1.d. Product Availability
The online web shop of Nea Optiki S.A. does not accept any responsibility for any lack of stock of any of the models displayed.

 

2.2. Personal Data
Nea Optiki S.A., will not distribute Customer’s personal data. Nea Optiki S.A. will not use Customer’s personal data for marketing reasons, unless the Customer has requested it. Nea Optiki S.A. will not give away Customer’s personal data to other companies, without the Customer’s consent. Customer’s personal data are stored by Nea Optiki S.A. and processed for customer service purposes.

 

2.3. Order Cancellation
If the Customer wishes to cancel the order he/she has to send a request via e-mail to info@neaoptiki.gr or fax it at +30 2102114070. Cancellation of an order can only be accepted before the implementation of the order. After the implementation of the order cancellation of order is not possible.

 

2.4. Payment Methods

Nea Optiki S.A offers the following payment methods:
A) BANK TRANSFER
B) CREDIT CARD
C) PAYPAL
D) CASH AGAINST DOCUMENTS (CAD)

 

EFG EUROBANK ERGASIAS S.A.
 
ANO PATISSIA BRANCH - BRANCH No: 244
 
ADDRESS: 345BPATISSIONSTR., GR11141, ATHENS, GREECE
SWIFT CODE: ERBKGRAA 
 
IBAN No: GR0802602440000110200292862